电信科学 ›› 2007, Vol. 23 ›› Issue (5): 80-83.doi: 10.3969/j.issn.1000-0801.2007.05.030

• 硕博论文 • 上一篇    下一篇

多视点业务运维质量综合评估模型

任志军,李焱,宋俊德   

  1. 北京邮电大学 北京100876
  • 出版日期:2007-05-15 发布日期:2017-06-28

A Multiple Viewpoint Service Operation Quality Evaluation Model

Zhijun Ren,Yan Li,Junde Song   

  1. PCN&CAD Center,Beijing University of Posts and Telecommunications,Beijing 100876,China
  • Online:2007-05-15 Published:2017-06-28

摘要:

(北京邮电大学 北京100876)摘要 本文基于流程和策略为下一代网络运维管理提出了多视点业务运维质量综合评估模型(MV-SOQEM),该模型从业务运维目标和业务运维流程两个视点对业务运维管理进行了评估。本文基于业务运维目标和流程视点建立了评估仿真模型,并将其应用于自适应业务管理中,来验证模型的准确性和有效性。仿真结果表明业务管理者可以通过MV-SOQEM从不同角度获得管理质量信息,这必将有益于业务管理质量的提高。

关键词: 业务管理, 质量评估, 运维, 下一代网络

Abstract:

The multiple viewpoint service operation quality evaluation model(MV-SOPEM)is proposed for the flow and policy based next generation network operation. Service operation management is evaluated on service operation target and service operation flow viewpoints in this model. The evaluation simulation models of these two viewpoints are made and used in the adaptive service management in this paper to verify the correction and efficiency of these evaluation models. The simulation result shows service managers can use MV-SOQEM to get management quality information from different viewpoints and this will benefit the service management quality improvement.

Key words: service management, quality evaluation, operation, next generation network operation

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