电信科学 ›› 2014, Vol. 30 ›› Issue (1): 110-115.doi: 10.3969/j.issn.1000-0801.2014.01.017

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智能终端网络性能与问题定位方法研究及应用

杨辉字,郑浩彬,李金生,吕汉鑫   

  1. 中国移动通信集团广东有限公司网络管理中心 广州 510623
  • 出版日期:2014-01-20 发布日期:2017-06-22

Research and Application of Intelligent Terminal Network Performance and Problem Location Method

Huiyu Yang,Haobin Zheng,Jinsheng Li,Hanxin Lv   

  1. Network Management Center, China Mobile Group Guangdong Co., Ltd., Guangzhou 510623, China
  • Online:2014-01-20 Published:2017-06-22

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1

摘要：

针对网络中终端性能对用户感知的影响，提出了一种高效定位终端性能问题的方法——五步法，通过现网话单日志验证了该方法的有效性及高效性。理论分析与实验结果表明，与传统终端分析方法相比，“五步法”省去了繁杂的维度分析，将其智能自动化，具有简单明了、客观性强、计算重复度低、实用性强等优势；为处理海量的用户话单数据稳定性提供了有力的支撑，使得定位结果更加精准；采用扁平化设计可灵活扩展话单数据类型，以满足不同的业务需求。

关键词: 五步法, 终端问题定位, 多维度, 用户感知

Abstract:

Aiming at the effects on network performance of terminal user perception, a kind of high efficient positioning terminal performance issues called five steps was put forward, and through the real log data billed experiment, the effectiveness and efficiency of this method was verified. Theoretical analysis and experimental results show that, the “five steps”save the multifarious dimension analysis, and it has the advantages such as simple and clear, strong objectivity, low computing duplication, strong practicability, and so on. Expanding the system after the flat design can be billed in the data type, in order to meet the different needs of the business.

Key words: five steps, terminal problem location, multi-dimensional, user perception

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