电信科学 ›› 2014, Vol. 30 ›› Issue (6): 17-23.doi: 10.3969/j.issn.1000-0801.2014.06.002

• 专题:OSS/BSS和ITSM系统 • 上一篇    下一篇

OSS/BSS一体化及其与ITSM的融合

王亚石1,闵丽娟1,周严2   

  1. 1 南京邮电大学物联网学院 南京 210003
    2 南京邮电大学通信与信息工程学院 南京 210003
  • 出版日期:2014-06-15 发布日期:2014-06-15

Fusion of OSS/BSS and ITSM Systems in ICT Industry

Yashi Wang1,Lijuan Min1,Yan Zhou2   

  1. 1 College of Internet of Things,Nanjing University of Posts and Telecommunications,Nanjing 210003,China
    2 College of Telecommunications&Information Engineering,Nanjing University of Posts and Telecommunications,Nanjing 210003,China
  • Online:2014-06-15 Published:2014-06-15

摘要:

融合与开放已经成为ICT发展的潮流,支持ICT运营的OSS/BSS和ITSM系统必须进行内部成分之间以及与外部系统间的有效融合才能适应这一形势的发展。总结了当前ICT服务运营的特点,分析了OSS/BSS一体化的驱动力,描述了一体化的具体内容及其实施时需要考虑的问题,指出了ITSM与OSS/BSS融合过程中典型的错误观点,给出了融合的正确途径以及可采用的技术与架构。

关键词: OSS/BSS, ITSM, 融合

Abstract:

As fusion and openness become the trend of ICT industry,an OSS/BSS/ITSM system in a service provider or network operator needs effective integration with external systems and resources as well as among the internal isolated components,to provide better support to the operation.The characteristics of the operation of service providers and network operators were summarized,then,the requirements of the OSS/BSS components integration were analyzed,the integration tasks and the noticeable implementation issues were described,the typical misunderstandings in the ITSM and OSS/BSS fusion were pointed out,and the proper fusion approach and available system architectures were given.

Key words: OSS/BSS, IT service management, fusion