电信科学 ›› 2020, Vol. 36 ›› Issue (4): 136-144.doi: 10.11959/j.issn.1000-0801.2020131

• 运营技术广角 • 上一篇    下一篇

基于“互联网+”的运行维护管理平台建设

杨桢,曹燕宁   

  1. 工业和信息化部信息中心，北京 100846
  • 修回日期:2020-04-09 出版日期:2020-04-20 发布日期:2020-04-24
  • 作者简介:杨桢（1982- ），男，工业和信息化部信息中心工程建设运维处副处长、高级工程师，主要研究方向为电子政务信息系统建设管理及运行维护|曹燕宁（1960- ），男，工业和信息化部信息中心主任助理、教授级高级工程师，主要研究方向为信息通信、计算机技术和互联网产业发展

Construction of operation and maintenance management platform based on internet plus

Zhen YANG,Yanning CAO   

  1. Information Center of Ministry of Industry and Information Technology,Beijing 100846，China
  • Revised:2020-04-09 Online:2020-04-20 Published:2020-04-24

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摘要：

当前，我国政府部门越来越深入和广泛地应用电子政务系统，随着网上运行的业务系统逐步增加，技术保障单位的工作重点，将从系统的建设阶段转向以深化业务应用、提升响应处置能力为主要特征的运行维护管理阶段。面对新时期系统运行维护管理的边界迁移、预警不足、排查复杂、人才流失和经费削减等问题，在互联网的连接、创新、开放、反馈等方面，结合本单位政务系统运行维护管理工作实践，提出建设“互联网+运管平台”的若干建议，力求进一步提高政务系统运行管理服务的水平和效能。

关键词: 电子政务, 互联网+, 运维保障, 运行维护管理平台

Abstract:

At present,the application of E-government in China is getting more and more widespread.With the gradual increase of running online for business systems,the focus of technical support enterprises will shift their phases from system constructions to the operation and maintenance with the main features of deepening applications and improving response and disposal capabilities.In the new era,face boundary migration,weak early warning,complex troubleshooting,employee turnover and funds cutting etc.in system management,combined with the practice of the operation,several suggestions were put forward for the construction of “internet + operation ＆amp; maintenance” management platform in terms of such aspect as connection,innovation,openness and feedback of internet ,so as to further improve services level and efficiency for government affairs system.

Key words: E-government, internet plus, operation ＆maintenance guarantee, operation ＆maintenance management platform

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