面向用户体验的IT指标管理研究与应用
林文锋,黄国文
Research and Application of IT Indicator Management Oriented User Experience
Wenfeng Lin,Guowen Huang
电信科学 . 2014, (4): 150 -156 .  DOI: 10.3969/j.issn.1000-0801.2014.04.022