Big Data Research ›› 2024, Vol. 10 ›› Issue (1): 127-140.doi: 10.11959/j.issn.2096-0271.2024012

• STUDY • Previous Articles    

Building bidirectional digital channels between governments and citizens

Yu ZHENG1,2,3   

  1. 1 JD Intelligent Cities Technology Co., Ltd., Beijing 100176, China
    2 JD Intelligent Cities Research, BDA, Beijing 100176, China
    3 School of Computing and Artificial Intelligent, Southwest Jiaotong University, Chengdu 611756, China
  • Online:2024-01-01 Published:2024-01-01
  • Supported by:
    The National Natural Science Foundation of China(62076191);Beijing Science and Technology Plan(Z211100004121008)

Abstract:

The primary-level governance is the foundation of the national governance system, protecting the security of citizens and ensuring the stability of a country.However, given the increasingly complex settings of a city, the communication between citizens and government is not efficient enough anymore, causing heavy work load to grass-root officers and also bringing trouble to citizens.To address this issue, we propose a digital bidirectional channel between the government and citizens of a city, which consists of several configurable components.The channel enables government officers to deploy online applications for dealing with different issues, flexibly and efficiently, through a very simple setup process.It also creates standard data resources that are connected to each other and can be shared among different applications as a production factor.Thus, citizens do not need to fill the same information in different online forms repetitively.

Key words: national governance system, social governance, primary-level governance, government-citizen communication, data resources system, data element

CLC Number: 

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