Telecommunications Science ›› 2009, Vol. 25 ›› Issue (9): 43-45.doi: 10.3969/j.issn.1000-0801.2009.09.010
• Topics:full service operations and IT support • Previous Articles Next Articles
Yong Duan,Yuan Zhu
Online:
Published:
Abstract:
In recent years,to adapt to the change of the market competition environment,China Telecom attach more and more importance to the construction of IT operation management.This paper first introduce the business service management concepts,main functions and evolution priciples,secondly analyse face cha11enge in the course of practice,fina11y bring out the developing trends in the furture.
Key words: business service management, MBOSS, IT operation management
Yong Duan,Yuan Zhu. Research on the Business Service Management in the IT Operation Management of China Telecom[J]. Telecommunications Science, 2009, 25(9): 43-45.
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URL: https://www.infocomm-journal.com/dxkx/EN/10.3969/j.issn.1000-0801.2009.09.010
https://www.infocomm-journal.com/dxkx/EN/Y2009/V25/I9/43
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