Telecommunications Science ›› 2012, Vol. 28 ›› Issue (4): 7-13.doi: 10.3969/j.issn.1000-0801.2012.04.002

• Topic: Mobile Internet era of electronic channels • Previous Articles     Next Articles

Discussion on Platform Architecture and Key Requirements to System Implementation of Electronic Channel for All-Service Operation

Hailin Zhu1,Lihong Xue2,Tao Guo2,Nishui Cai2   

  1. 1 Shanghai Branch of China Telecom Co., Ltd., Shanghai 200041, China
    2 Shanghai Research Institute of China Telecom Co., Ltd., Shanghai 200122, China
  • Online:2012-04-15 Published:2017-06-14

Abstract:

Based on the analysis of current status for electronic channel, this thesis first introduces the core service requirement of the electronic channel's for all-service operation, presents the indicator of quality of service for telecom operator. Then it discusses the service platform architecture, and analyzes the key requirements to system implementation of electronic channel. Finally, it proposes some suggestions and strategies to construct the electronic channel.

Key words: all-service operation, channel collaboration, behavior analysis, intelligent search

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