Telecommunications Science ›› 2012, Vol. 28 ›› Issue (10): 38-45.doi: 10.3969/j.issn.1000-0801.2012.10.007

• Cloud computing column • Previous Articles     Next Articles

Towards SLA Management in Cloud Computing

Qiongfen Qian1,2,Chunlin Li2,Jiajun Xiong1,Qiang Li1   

  1. 1 No.4 Department, Air Force Early Warning Academy, Wuhan 430019, China
    2 School of Computer Science and Technology, Wuhan University of Technology, Wuhan 430063, China
  • Online:2012-10-15 Published:2017-07-05

Abstract:

In cloud environment, customers' demands are changed and occurred autonomously and unpredictably, and they are out of control of the providers. Cloud providers have to meet the requirements. So, it is the key to enforce QoS guarantee for the future sustainable development of cloud computing technology, QoS guarantee is implemented by service level agreement enforcement. The SLA metrics classification in SLA management, resource metrics monitoring, and the SLA violation detection and avoidance management, SLA parameter mapping technologies are reviewed. Finally, the conclusion gives that the SLA-based resource management in cloud computing is the future direction of research.

Key words: service level agreement, resource monitoring, SLA violation detection, SLA violation avoidance, SLA mapping, SLA management

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