Telecommunications Science

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Research of End to End Service Quality Indicator System Establishing and Evaluating Method

Li Jiazi and Wen Tao   

  1. China Mobile Research Institute;China Mobile Research Institute
  • Online:2012-11-15 Published:2012-11-15

Abstract: An end to end service quality indicator system model was brought out from telecommunication operator’s point, including user experience, service performance, network capabilities and etc. Also every layer of indicators establishing and using method was given.

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