Telecommunications Science ›› 2014, Vol. 30 ›› Issue (8): 159-165.doi: 10.3969/j.issn.1000-0801.2014.08.023

• Operating technology wide-angle • Previous Articles     Next Articles

A Method of Abnormal Cell Analysis for Customer Experience Active Optimization

Gen Yuan,Tong Liu,Zhaoyang Shi   

  1. Department of Wireless Network Optimization Centre, Anhui Branch of China Telecom Co., Ltd., Hefei 230031, China
  • Online:2014-08-15 Published:2014-08-15

Abstract:

An innovative analysis of abnormal cell system was presented, abandoned the method of traditional macroscopic to microcosmic, directly facing the micro mobile network minimum unit “Sector Carrier”by“double cohort, the three threshold”analysis method. Performance anomaly area monitoring based on customer experience was closely related to the realization of customer experience problems, timely discovery and active optimization. Abnormal cell breaks the network quality evaluation system based on the traditional macro indicators, accounted for the abnormal cell micro level, the network quality was evaluated.

Key words: mobile network, performance analysis, abnormal cell, customer perception, active optimization

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