Telecommunications Science ›› 2015, Vol. 31 ›› Issue (3): 124-129.doi: 10.11959/j.issn.1000-0801.2015059

• Electric power information column • Previous Articles     Next Articles

Active Operation and Maintenance Platform for Information System Based on User Experience

Shun Wu1,Dawei Xu1,Zheng Wei2,Chengchen Hu2,Wanhong Xiang3,Qian Guo4,Yazhe Tang2   

  1. 1 State Grid Jibei Information & Telecommunication Company,Beijing 100053,China
    2 Xi'an Jiaotong University,Xi'an 710049,China
    3 Ygsoft Inc.,Zhuhai 519085,China
    4 Nanjing Yinspect Co.,Ltd.,Nanjing 211100,China
  • Online:2015-03-15 Published:2017-02-23

Abstract:

The traditional monitoring maintenance system only watches the running metrics.However,these metrics is not sufficient to reflect the status of the whole system for fine-grained monitoring of the system at users and application level.An active operation and maintenance platform based on user experiences was proposed.Through the mining of big network data,the platform can recognize a variety of user behaviors,and measure the user experience time along with the system performance at user's level.Tests and experiments show that the platform works well with large throughput and low memory occupation.The application level performance monitoring,which provides an efficient way to improve user experience,was realized.

Key words: system monitoring, performance, user experience, active operation and maintenance

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